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WESTLAKE, Ohio -- TravelCenters of America LLC released an update for its free TruckSmart mobile app that now provides professional drivers with new developments, including a quick feedback feature for reporting concerns and praising locations or employees.
The TruckSmart update also lets drivers view their six most recent transactions at TA and Petro Stopping Center locations, as well as access and download a PDF receipt for these transactions. Additionally, each location's phone and fax numbers now appear on the individual site amenities pages at driver and fleet request.
"With more and more drivers and fleets turning to smartphone technology for help with managing their jobs and businesses, we continue to add more features to our TruckSmart app to make their interactions with TA and Petro more efficient," said Tom O'Brien, president and CEO of TravelCenters. "With the new feedback form, a driver can provide information regarding his or her experiences at our sites with just a few taps or clicks. All of these feedback submissions are then routed through our regular customer service channels, where they are immediately reviewed and resolved, with a customer response provided by email or phone, whatever the driver prefers."
TruckSmart is the only travel center mobile app to offer the Instant Shower feature. UltraONE driver rewards program members can use the app to reserve a shower at a nearby location, pay for it with credits or points, be placed in the queue and receive an email when the shower is ready.
Other TruckSmart features include one-touch calling for Reserve-It parking reservations and RoadSquad emergency roadside service, fuel prices, UltraONE account information and balances, Hometown Favorite restaurant meal options for each location, and the ability to create and save a list of favorite locations. The app is available for Android and iPhone smartphones and via browser at www.trucksmartapp.com.
TravelCenters of America LLC operates 247 TA and Petro Stopping Center locations in 42 states and Canada.