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ARLINGTON, Texas -- Road Ranger of Rockford, Ill., completed the roll out of Palm POS from The Pinnacle Corp. as its go-forward point-of-sale (POS) platform for its chain of 74 convenience stores and travel centers.
"The state of the art total POS solution provided by The Pinnacle Corp. provided us with a strategic foundation upon which we can leverage operational data to drive the future success of our business," Jeremie Myhren, senior director of IT at Road Ranger, sais in a statement. "The strong customization capabilities of the Palm solution have helped us improve and strengthen the interface between us and our customer, we view the outcome of this ‘human interface’ as the key metric upon which to measure ourselves and our success."
After an extensive review of the offerings currently available in the marketplace, Road Ranger chose Pinnacle’s award-winning Palm POS system for a number of reasons, including its productivity benefits, integration with back office applications and Pinnacle’s unique symphony.pos manager that delivers centralized management and control of remote PALM POS systems, the company reported. Palm POS also supports Pinnacle’s Loyalink, a real-time, non-invasive customer loyalty management solution that allows Palm POS clients to efficiently drive a broad range of responsive consumer marketing and promotional programs.
In other Pinnacle news, the company partnered with Sierra Computer Solutions to deliver Symphony.wfm, a complete and centralized browser-based workforce management solution, the company reported.
Pinnacle has been delivering to market the Symphony Suite of automation solutions since 2005, a fully centralized and browser-based footprint of solutions for convenience petroleum retailers to take their business automation to the next level. This partnership with Sierra extends that offering by migrating Pinnacle’s existing time and attendance solutions to a fully browser-based technology
"We are extremely pleased to partner with Sierra Solutions. Sierra is the leader in the Workforce Management automation area and a great fit for Pinnacle," Melissa Fox, retail product manager at The Pinnacle Corp., said in a statement. "Pinnacle and Sierra will be able to leverage our existing capabilities to work together, delivering a solution that further expands the offerings in Pinnacle’s suite of Symphony Solutions."
Symphony.mws and Symphony.auditor back office and home office browser-based solutions build on the Symphony Business Platform. Symphony.wfm provides employees ease of secure clock-in/out, manager and home office reconciliation, and payroll integration. Symphony.wfm includes full bi-directional integration support for Microsoft’s Dynamics GP Payroll as well as interface capabilities with other enterprise level payroll systems, according to the company.