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ATLANTA -- Flash Foods Inc. replaced personal computers in its 180 stores with NCR RealPOS 70 point-of-sale terminals running Pinnacle Palm POS software, the company announced. The company also installed NCR’s RealPOS thermal printers.
The Pinnacle Corp., an NCR reseller and platinum-level member of the NCR RealPartner program, provided the entire solution, which includes Pinnacle's Palm POS application.
Flash Foods managed the installation of its new POS solution, replacing personal computers consisting of multiple components, including separate processors and monitors with associated cabling. Flash Foods also services its store-automation technology.
"With the integrated solution in our stores, we have reduced excessive wiring and virtually eliminated service calls related to disconnected cables," said Jamie Sweat, store automation technical manager at Flash Foods. "In addition, the easy-to-service design of the NCR RealPOS 70 simplifies troubleshooting and minimizes downtime."
Flash Foods director of retail automation Ken Wade is pleased with the aesthetics and small footprint of the NCR RealPOS 70. "By eliminating the PC tower, this solution has allowed us to free up space under the counter," said Wade.
In addition to Palm POS, Flash Foods uses Pinnacle's Oasis Manager Workstation. "Pinnacle software is helping us improve performance from the front counter to the back office to company headquarters, where we maintain our scanning files," said Jenny Bullard, CIO of Flash Foods.