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    Family Express Automates With OIG

    C-store retailer automates sourcing, procurement, fulfillment and payment processes.

    AUBURN HILLS, Mich. -- Family Express, an industry leading chain of convenience stores and fueling centers with 52 retail locations and headquarters in Valparaiso, Ind., chose OIG to gain operational supply-chain efficiencies and productivity gains via the automation of traditional human processes, the vendor reported.

    "The virtual warehouse approach for ordering the items we need for daily operations simplifies the process at each location and strengthens our supplier relationships as a whole," stated Gus Olympidis, president and CEO of Family Express.

    Through the utilization of the OIG Suite, Family Express will manage supplier catalog content, purchase orders, ship notices and invoices electronically. Furthermore, the seamless communication between the modules (OIG Procure, OIG Fulfill, OIG Catalog and OIG Payment) will provide complete visibility to order and payment information, reduce cycle time and deliver an immediate return-on-investment (ROI), the vendor reported.

    "By automating the sourcing, procurement, fulfillment and payment processes, Family Express and its' respective supplier community will realize immediate efficiencies," said Monique Horn, chief accounting officer for Family Express. The technologies will also improve our cash management and reporting capabilities."

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