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HOUSTON -- CITGO Buying Group is a program that offers customized business solutions for the daily challenges facing independent convenience store owners. Available to each of the CITGO marketers and the nearly 7,000 locally owned CITGO stations, the Buying Group provides industry leading rebates, savings and incentives on products and services to help businesses grow. Since the group’s inception, these services have given back more than $7 million to CITGO station owners and operators.
"In the current economy, it is more important than ever for service station and convenience store owners to have the best knowledge and tools to run their business," Pam Romeli, vice president with the CITGO Buying Group, said in a statement. "Our goal is to provide the operational intelligence on everything from basic business skills, such as loss prevention and employee retention, to training and industry analysis so that CITGO retailers gain a competitive edge."
CITGO recently expanded its program with the CITGO Buying Group to help local marketers and retailers meet their business goals and flourish in the economic downturn. The CITGO Buying Group offers classroom and computer-based training for a range of key issues, including customer service skills for owners and employees, eliminating employee theft, new employee orientation and training, reducing net operating costs, improving CITGO mystery shop scores and eliminating vendor theft. The group engages marketers and retailers with pragmatic services and training programs based on individual needs.
"Our classroom and computer-based training programs were developed by experienced professionals who have operated stations and have walked in retailers’ shoes. They know what tools and skills are needed to run a more profitable business," said Romeli.
After attending a CITGO Buying Group retail management seminar, one CITGO retailer noted a significant increase in her level of awareness in all areas of business. She began scrutinizing every invoice and noticed one vendor was overcharging her $700 a month. She took steps to immediately correct the problem and saved thousands of dollars in vendor costs from just one seminar, the company reported.
Through a partnership with the CITGO Buying Group and Petroleum Equipment Co. (PEC), CITGO retailers and marketers can earn additional discounts on the purchase of fuel dispensers, point-of-sale equipment and other tools vital to their business operations. PEC provides customized equipment solutions to meet the individual needs of retail locations and will work one-on-one to negotiate competitive deals. Working with CITGO Buying Group and PEC, CITGO retailers and marketers can obtain the most up-to-date equipment without breaking the bank.
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