ARTICLES BY THIS AUTHOR
- 3/8/2024
Consumers' Definition of Value Expands Beyond Price
Retailers can inspire experimentation across dayparts through snacks and food. - 3/1/2024
Bridging the Gap Between Loyalty & Consumer Behavior
Upside: Nearly 40% of loyalty members would stop shopping at a specific location if the store terminated its loyalty program. - 2/27/2024
Wawa Goes Live With New Retail Media Network
With the launch of Goose Media Network, the retailer will provide an enhanced customer experience. - 2/28/2024
What Does the Travel Center of the Future Look Like?
Consultant Polly Flinn takes a look into her crystal ball at NATSO Connect 2024. - 2/22/2024
HOP Shops Grows Its Store Count
The deal for Jumpin' Jack's Travel Plaza closed on Feb. 20. - 2/23/2024
Travel Stop Industry Faces Challenges & Opportunities
NATSO Connect 2024 answered questions around the future of the travel center and truck stop industry. - 2/21/2024
Five C-store Chains Recognized as Customer Experience Standouts
Convenience stores are the second most represented industry on the annual list behind quick, fast and casual dining. - 2/16/2024
QuikTrip Opens First Oklahoma City Travel Center
The grand opening marks the company's 85th location in the Sooner State. - 2/16/2024
Consumers Look Beyond Marketing for Diversity & Inclusion
Only 28% of Americans said they made a purchase in the past month based on the inclusivity of a brand's marketing. - 2/15/2024
Impact 21 Joins W. Capra Family of Companies
The entities will form a premier end-to-end consulting and services business.