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FAYETTEVILLE, Ark. -- In an annual shareholders meeting featuring Walmart’s usual blend of celebrity spokespersons and revivalist atmosphere, the world’s largest retailer reveled in its strong performance during the recession and promised further improvements in store merchandise and store aesthetics. The meeting was broadcast on the company’s Web site at www.walmart.com.
Of most interest to convenience store operators were two comments by Eduardo Castro-Wright, vice chairman, concerning the retailer’s sale of tobacco products and its Marketside convenience/grocery hybrid concept, currently being tested in the southwestern U.S.
In the usual media question period following the annual meeting, Castro-Wright said the company has considered—and would continue to consider—eliminating tobacco products from its stores. The retailer, which in recent years has become more sensitive about its public image, acknowledges selling tobacco conflicts with Walmart’s increased emphasis on health. However, Castro-Wright also emphasized that at Walmart, "first and foremost, we service customers," which means selling them what they want to buy. "It is an issue we debate constantly," he said.
If Walmart, like many other grocery retailers, were to abandon tobacco sales, convenience stores would stand to pick up a significant amount of that volume—a welcome boost to a category that is critically important, but declining, at c-stores.
Castro-Wright also said the company has no plans to expand its Marketside concept at this point. After testing the concept in the Phoenix market, the Walmart executive admitted consumer demand for the convenience/grocery hybrid is not as great as expected and that the company would not be "accelerating the effort until we are in a better position to make a decision."
The news follows the recent announcement by British supermarket powerhouse, Tesco, that it would postpone expansion of its similar convenience/grocery hybrid, which debuted about a year before Walmart’s.
On a more positive note, comedian Ben Stiller entertained the 16,000 investors, employees, analysts and media types who attended the meeting at the Bud Walton arena at the University of Arkansas. "They’re still sleeping at Target," noted Stiller, a reference to the 7 a.m. start time of the meeting.
In addition to cheerleaders, marching bands and dancers, there were performances by Miley Cyrus (who is working with Walmart to develop an exclusive line of budget clothing for girls), '50s pop singer Smokey Robinson, and "American Idol" winner and Arkansas native Kris Allen.
The company had plenty to cheer about as sales, profits and market share are up amid a national and worldwide recession. The retailer’s "save money, live better" tagline was cheered every time it was mentioned by executives, which was often.
Most analysts agree Walmart’s emphasis on low prices has helped it distance itself from its competition. The company also stressed it is making improvements in its merchandise, such as the new Miley Cyrus collection, as well as remodeling stores so it can hold on to its new customers when the recession ends.
Walmart U.S. to Create Over 22,000 Jobs in ’09 -- June 4, 2009
International News: Walmart Enters Convenience Store Market in China -- May 7, 2009
Taxes, Regulations Send Cigarettes Into the Twilight Zone -- June 1, 2009