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AUSTIN, Texas –Vintners Distributors selected Acumera to implement operational integration, network security and connectivity services. The Fremont, Calif.-based convenience store operator and branded retailer of fuels chose Acumera, a provider of connection services to multi-site merchants, following the introduction of a Shell-approved payment solution.
As Shell retailers gained the flexibility to pick their own connectivity providers, Vintners was looking for a new connectivity solution to improve reliability, simplify billing and enhance remote support and operational integration, the company said. Acumera's C-Store Connections Package offers the use of multiple broadband connection types in a managed solution, preserves flexibility in order to choose the best carrier for each location and allows Vintners to support store operations through Acumera's AcuVigil network dashboard.
"The Vintners team was frustrated with the process of making simple network changes, unpredictable bills and poor service levels," stated Vintners Distributors President Varish Goyal. "Acumera's services are less expensive, more reliable, and gives us valuable visibility into our operations and business processes. We are also benefiting from the more frequent and reliable fuel inventory and delivery readings from Acumera's monitoring and alerts system."
Central to the successful network design and implementation at Vintners was integrating Shell's payment processing hardware into the network design at each retail location. Acumera's ability to provide visibility into Vintners' enterprise is an important element in the service, stated Acumera CEO Dirk Heinen.
"By moving to our C-Store Connections Package, Vintners gains several important benefits," said Heinen. "First, the Acumera solution gives [information technology] staff detailed, store-level visibility to simplify remote support and reduce technician truck rolls. Further, these services simplify the process of enabling third-party vendors secure access to automatic tank gauge data for inventory and compliance management. Finally, the AcuVigil Web Proxy service enables store PC URL whitelisting with no client software or equipment, while reducing bandwidth needed at Vintners headquarters. We are excited to be supporting Vintners Distributors and [its] team."