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GREENSBORO, N.C. -- Sheetz Inc., of Altoona, Pa., will deploy Gilbarco's SMART Connect at all new and future locations, as well as retrofit SMART Connect at their existing 60 eligible locations that have Gilbarco Eclipse and Encore 500 dispensers by June 2006.
"We are confident that better information about our sites and better control will translate into an even greater overall time-savings and pleasant shopping experience for our customers," said Mark Wilson, director of store support for Sheetz.
SMART Connect improves uptime and lowers service costs on dispensers by enabling remote diagnostics and troubleshooting, according to Terry Ross, vice president and general manager of service at Gilbarco Veeder-Root. The product also helps merchants react quickly to conditions that slow the flow of fuel at the dispensers.
SMART Connect allows retailers to link components, applications and systems at a site or a network of sites to better manage forecourt operations. It allows dispensers, point-of-sale systems and automatic tank gauges to communicate with each other so that retailers can access, analyze and act on data collected across the forecourt.
Using the Internet, e-mail and text message notification, SMART Connect provides site data to the right people at the right time. Decision makers can use SMART Connect data to ensure consistent, acceptable flow rates and eliminate unnecessary filter changes by using real-time flow rate data to proactively correct low flow conditions. With alarm reporting and error code analysis, trained service technicians can remotely diagnose and resolve alarm conditions, or intelligently dispatch an authorized service contractor when needed.