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ATLANTA – C-stores need to stop treating foodservice as an afterthought if they want to really reap the rewards – and higher margins – that this category offers.
That was a key point discussed by a group of retailers and foodservice suppliers at CSNews' First Annual Foodservice Roundtable, held here Monday.
"Management must be committed to foodservice," said Larry Miller, of Duke Convenience Group, which along with Boyd Coffee Co. and McLane Company Inc., sponsored the event.
In addition to upper management commitment, retailers stressed the burden of execution falls on the store level. Many recommended improved training for their regional and district management staff to ensure quality and consistency across the chain.
Retailer participants included Paul Stasik of Worsley Cos., Michael Zielinski of Royal Buying Group, Kevin Huffman of Pak-a-Sak, Mike Scarpelli of Southwest Convenience Stores, Cassandra Bailey of Favorite Markets, Larry Lippert of Deweese Enterprises, Ed Wazney of Holms Oil Co., Danny Blackburn of Appeo Convenience Stores, Harry McHugh of WaWa and David Roberts of Global Petroleum.
A full report on the foodservice roundtable will appear in the Aug. 28 issue of Convenience Store News.