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NEW YORK -- The 2007 Future Forum, scheduled for March 26-28 at the posh Renaissance Vinoy Resort in St. Petersburg, Fla., appears to be living up to its theme -- "Positioning for Leadership" -- as top executives from many of the industry leading c-store chains have signaled their commitment to attend.
Registration, which opened recently, already includes such notable companies as Alon USA, BP/ampm, Circle K, ExxonMobil, Fas Mart, Kwik Trip, Sheetz, Town & Country, Village Pantry, WaWa and many more.
Bruce Tulgan, an author and business consultant who has been called "the new Tom Peters" by one retailer CEO, will give the keynote address. With Baby Boomers redefining aging and retirement, Gen Xers represent the new generation of leaders, and Gen Yers are the fastest growing workforce segment. Tulgan's address, "Grooming the Next Generation of Leaders," will offer the latest strategies, best practices and training tools on how to become an expert leader of multi-generational teams. Following Tulgan's keynote, a panel of c-store retailers will share their ideas on "Competing Effectively to Recruit and Train the Best People."
In addition, noted experts and industry executives will gather and focus on how to gain market dominance with winning strategies, passionate people and unrelenting customer focus. Other keynote speakers include:
-- T. Scott Gross on "How to Delivering Outrageous Customer Service," and,
-- "Consumerologist" and NBC-Today Show marketing guru Phil Lempert who will develop and moderate a live and audience-interactive consumer focus group aimed at gaining a better understanding of how to win the loyalty of elusive Baby Boomers.
Past attendees have included a who's who of leading convenience retailers and industry suppliers. Additional sessions are entitled:
-- Competing Effectively to Recruit and Retain the Best People
-- How Tesco Built a Behemoth in the U.K. and Will It Work in the U.S.?
-- Ideas to Grow Your Business
-- Walking the Customer Service Talk
Panelists include Sherry Hancock, Sheetz Inc.; Jay Ellingson, Kwik Trip Inc.; Peter Green, TravelCenters of America; Rick Fitzgerald, Thornton Oil; Mike Woerner, WaWa; Jeff Morris, Alon USA; Jenny Bullard, Flash Foods; Alvin New, Town & Country; Brian Wright, Executive Leadership Solutions; Anthony Ruback and Grant Wither, Riverhead Consulting; Tom Ertler, WD Partners; Lou Saiz, Duke Convenience Group, and Eric Nelson, Mercer Consulting.
As in past years, there also will be a guided tour of innovative c-stores and other unique retail formats in the market.
Future Forum is produced by Convenience Store News, a Nielsen Business Media publication. Supplier sponsors include Anheuser-Busch, Boyd's Coffee House Roasters, Chester's, Duke Convenience Group, Fire King Security Group, The Hershey Company, Philip Morris, Piccadilly Circus Pizza, Procter & Gamble, Ruiz El Monterey and Tidel.
And, for the first time, NACS (The Association for Convenience and Petroleum Retailing) is an Association Sponsor.
Attendance is free for retailers. For more information, contact Lois Miller at 526-868-9563 or [email protected].