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MILWAUKEE, Wis. -- Corp., a productivity solutions provider, announced new capabilities for Site Manager, the enhanced user interface for its Workforce Management solution, including mobility features to will improve the ability of retail managers to spend more time on the floor coaching sales associates and serving customers, the company reported.
“By getting store managers out of the back room managing disparate software applications and onto the floor managing customer interactions in person, retailers are finding they can increase their sales conversions significantly,” Noel Goggin, vice president of retail strategy at RedPrairie Corp. said in a released statement. “At one location, we found the store was generating five to six more sales conversions for every additional hour that the manager was able to spend on the floor. That has a huge impact on the bottom line in today’s challenging retail environment.”
Site Manager also has several tools that help store managers improve productivity, including the Exception Management panel, which provides a quick navigation tool that alerts retail store and district managers to items that need attention -- from approaching overtime to promotion set-up status, enabling them to quickly resolve those issues, the company stated.
Additionally, the Schedule Editor screen allows store managers to schedule their staff automatically, see how the schedule compares to expected demand, and to determine the accuracy of the scheduling. They can also drill down to see how workforce demands for different job roles may change during different hours or days, according to the company.
Site Manager’s Execution Management screen enables managers to determine whether merchandise arrived on time, if they have all the fixtures they need for their locations, and to notify headquarters of any changes they made to store-specific planograms. This closed-loop process of feedback enables retailers to maximize the effectiveness of their promotions and to reduce out of stocks.