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    Pinnacle and CSS Forge Partnership

    Technology firms seek to minimize shrinkage, facilitate self-checkout POS systems in c-stores.

    ARLINGTON, Texas -- Pinnacle Corp. and Corporate Safe Specialists (CSS) said they completed an interface between CSS' cash validation solutions and Pinnacle's Palm point-of-sale (POS) system. Using the system, cash can be fed directly into CSS' bill verifiers by either a customer or a POS attendant. The bill value is validated by the machine, which then communicates through the Palm POS to automatically return correct change to the customer.

    "This solution not only allows convenience store transactions to occur more quickly and accurately," said Pinnacle President Bob Johnson. "But it also reduces the occasions in which a teller must open a cash drawer. Because the CSS solution interfaces directly with Palm, the entire transaction is captured and managed through our POS application."

    Using this system, customers can reduce shrinkage and accelerate transactions, according to Ed McGunn, president of CSS. "This tool can be used on either side of the counter to accept cash from cashier or customer and vend the correct change due from the POS. The tool can also be used in a stand alone self-checkout solution," he said.

    Bills received from transactions using the system are stored in secured containers accessible only through the Palm POS. Transactions generate receipts and are tracked using the Palm audit trail, thus minimizing internal shrinkage and robbery risks. Running under the Microsoft Windows family of operating systems, Palm utilizes scanning and touch screen technology, eliminating the need for an external keyboard. Palm's intuitive graphical user interface makes it extremely easy to learn, reducing training time significantly. Palm is also compatible with most fuel-dispensing equipment and dispenser card readers.

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