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SANFORD, N.C. -- The Pantry Inc., operator of 1,645 convenience stores in the southeastern U.S., selected automation software firm ViryaNet to automate its maintenance and facilities operations, including activities associated with workforce management and asset management, the company stated.
"The Pantry is committed to improving productivity and efficiency to reduce costs and increase customer loyalty," Chris Britton, director of maintenance for The Pantry, said in a statement. "ViryaNet Service Hub for Retail will be an integral component of our strategy to manage our work -- schedule, dispatch, and optimize our internal and external workforce; improve our management of assets and inventory; and automate many of the tasks associated with general maintenance."
As part of the agreement, The Pantry licensed the ViryaNet Service Hub for Retail solution, which includes modules for scheduling, street-level optimization, dispatch and mobile. Using the service, The Pantry will manage its in-house and subcontractor-based workforces, which service and maintain its stores and the associated equipment and facilities.
The Pantry expects to support its growth with the automation solution, which optimizes business processes, such as improving staff productivity, reducing its facilities costs and enhancing its customers' experience, the company stated.
"The Pantry is an innovator, complementing its strategic vision with best-of-breed technology to build market share and increase profits," Jeff Oskin, chief operating officer of ViryaNet, said in a statement. "ViryaNet's management team supports The Pantry's passion for service excellence; we are committed to helping The Pantry fulfill its business and financial objectives."