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hese are truly interesting times for convenience retailers. Not only are convenience retailers feeling the economic downturn like everyone else, but they're challenged with decreasing fuel margins that for some are below what they need to run the business profitability, and increasing uncertainty about what tomorrow will bring for tobacco retailing.
From the perspective of the last point, the Balvor/CSNews 2010 Tobacco Retailing Survey is intended to help inform retailers about changing retail practices and perspectives about the business. The following lessons learned are based on digging further into survey findings and reinforce very fundamental principles that retailers need to remember.