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BRENTWOOD, Tenn. – MAPCO Express Inc. experienced a security breach by third-party hackers that may have compromised the credit and debit card information of certain MAPCO customers, the company announced today. The incident involves credit/debit card payments for transactions at MAPCO locations between March 19-25, April 14-15 and April 20-21.
Upon discovering the issue, MAPCO said it took immediate steps to investigate the incident and further strengthen the security of its payment card processing systems to block future information security attacks. The company is notifying all potentially affected customers because of the possible theft of information that can be used to initiate fraudulent credit and debit card transactions.
"Our first concern is our customers," said Tony Miller, vice president of operations at MAPCO. "We regret any inconvenience this criminal act by hackers may have caused and are enhancing our information security efforts to combat future information security threats. Through our internal investigation and collaboration with forensics security firms, we have disabled the malware that was used in this incident while establishing additional safeguards designed to prevent this from happening in the future."
MAPCO, the Brentwood, Tenn.-based subsidiary of Delek US Holdings Inc., operates convenience stores in Tennessee, northern and central Alabama, northern Georgia, Arkansas, Virginia, southern Kentucky and northern Mississippi under the MAPCO Express, MAPCO Mart, East Coast, Discount Food Mart, Fast Food and Fuel, Delta Express and Favorite Markets banners.
The company is now working with nationally recognized computer forensics investigation firms, as well as the payment card associations to determine what happened and the extent of the information that may have been compromised. MAPCO is also working with law enforcement, including the FBI's Joint Cyber Crime Task Force, to identify the perpetrator.
Customers who suspect their card information may have been compromised are being advised to immediately contact their bank, credit union or credit/debit card company, and monitor account activity and credit reports. More information on important steps to take is available at www.mapcoexpress.com/security-alert-notification. Additionally, customers with questions can call a special helpline at (877) 297-2081 that is open Monday through Friday, 7 a.m. to 7 p.m. Central Time, and Saturday and Sunday 8 a.m. to 4 p.m. Central Time.