How do you like our new look? Last issue, I alerted you to our new size, outlined the reasons for the change, and told you to watch for more changes in our editorial product. We wouldn't tinker with the industry's No. 1 trade communications brand without careful consideration. As noted, we extensively tested and conducted research on readers' reactions to the new 9-inch-by-10 1/2-inch size. I hope you'll agree with us and the vast majority of respondents that the new size is easier to hold, read, store and use for future reference.
Demographic changes under way in the U.S. are going to cause disruptive waves throughout the retail marketplace over the next eight years. In the past, we've written about America's changing ethnicity, particularly the impact of the Latino population. But, a new generation gap is also widening, and that may prove even more jarring to U.S. retailers.
After reading senior editor Barbara Grondin Francella's cover story portrait of Wawa CEO Howard Stoeckel (see page 26), our thoughts turn to the ever-important topic of leadership. Everyone has their own idea of what leadership is. To many, leadership is often described as "the vision thing." Of course, good leaders have a vision of where they want to take their companies. But, vision is only a small part of being a leader. Good leaders know where they want to go and how to get there.
The ouster of Home Depot (HD) chairman, president and CEO Bob Nardelli is a cautionary tale for any retailer about the dangers of ego-run-amok in the executive office, and what happens when a company takes its focus off customer service.
The New Year is a time of setting admirable goals for yourself, such as to eat less, exercise more, work smarter, control your temper better, be more charitable, tell your loved ones that you love them in general, be a better human being.
Five new breaded and battered appetizers are available from Lamb Weston's Tantilizers Appetizers ¿ Battered Jalapeno & Onion Strips, Battered Jumbo Onion Rings, Beer Battered Zucchini Oval Slices, Breaded Cheddar Cheese Curds and Breaded White Cheddar Cheese Curds.