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CARMI, Ill. -- The chairman of the more than 110-unit convenience chain Hucks Food Stores, Randy Fulkerson, recently left the company after nearly 37 years to retire and relocate near his family.
During Fulkerson's time with the company, he implemented many initiatives and programs, which led the company to receive several industry recognitions. One of the programs was a Balanced Scorecard, a tool to gauge the performance of individual business units or departments to ensure objectives are linked to the company's overall mission.
Fulkerson also initiated a Labor Matrix program, which coordinates labor plans to each store based on type of services provided and customer needs, and a Cigarette Matrix, which increased cigarette carton sales and improved gross profit percentage and dollars.
Another program he launched was the V-Formula for Store Remodels, a ranking procedure for stores weighed heavily to real estate and return on investment, and also vertically integrated the company by building a warehouse and commissary for the chain.
Fulkerson is a past board member of NACS, a member of NACS' research and development board committee and past chairman of the National Convenience Store Advisory Group (NCSAG).