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BURLINGTON, Mass. -- Hess Corp. has chosen IBM Cognos BI to deliver a full range of business intelligence capabilities across the company's marketing and refining organizations.
"IBM Cognos BI offers Hess the best approach to arming management with self-service access to their information that will ultimately lead to more streamlined operations and better decision-making," said Jeff Steinhorn, CIO at Hess Corp. "We now have a single, intuitive business intelligence solution that moves us to an environment where we can exploit and interact with all of our information systems to better identify trends, drill-down into details, and conduct performance analysis across the downstream organization."
A leading global integrated energy company, Hess Corp. is engaged in the exploration and production of crude oil and natural gas, as well as the production and sale of refined petroleum, natural gas, and electricity products. Looking to deliver unified access to critical information in its downstream operations, Hess executives decided to standardize its performance management on a single BI solution, the company said.
Specifically, Hess will use IBM Cognos 8 Business Intelligence (BI) within its retail, refining, finance, energy marketing and corporate divisions, connecting all information into a single, enterprise view to provide greater visibility into core business drivers such as customer profitability, inventory levels, and risk positions.
While finance managers and business analysts will use the software to analyze performance trends and best model future year growth, the retail side will use it to support its U.S. chain of over 1,300 Hess gasoline stations and Hess Express convenience stores, helping managers facilitate analysis and reporting on key store operations metrics -- including product, category and segment sales, store performance against plan, and store-by-store comparisons -- in order to easily identify trends and make necessary adjustments that drive customer satisfaction and profitable growth.
Hess operations and marketing managers will also be able to use IBM Cognos 8 BI Analysis for Microsoft Excel to perform multidimensional analysis on their data using a familiar spreadsheet environment.
With IBM Cognos 8 Go! Mobile, corporate executives, as well as regional and district managers, will be able to use their wireless handheld devices to read and securely interact with corporate performance information and make informed decisions regardless of their location or time, the company reported.