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FRANKLIN, Tenn. -- EZ-Mart Stores Inc., a convenience store and petroleum retailer with more than 300 stores in Arkansas, Louisiana, Missouri, Oklahoma and Texas selected Cybera to provide a secure, multi-site broadband MPLS network.
The network reduces E-Z Mart's costs by allowing simultaneous direct connections to transaction processors for Shell, ConocoPhillips and Citgo branded sites, and its unbranded locations while reducing the cost of telephone data lines and credit card fees, according to a report.
"We've been so impressed by Cybera's dedicated project management and the implementation team," said Tom Withem, information resources manager at E-Z Mart. "They've stood behind their work, keeping us informed and tailoring the install to our unique requirements. Our stores are located across such a wide area that we would have had trouble managing all the implementations on our own."
E-Z Mart has experienced gains in productivity and efficiency from the Cybera network infrastructure that have nearly offset its cost -- an added benefit to the previously installed and limited functionality satellite connectivity (VSAT), the report stated.
Before Cybera, E-Z Mart had no centralized network, and relied on slow dialup connections from local exchange carriers to transmit store data such as transactions, inventory and routine sales reports combined with VSAT for credit card processing.
The new, PCI-compliant Cybera SmartNetwork connects E-Z Mart's sites at broadband speeds, allowing for more efficient credit and debit card processing, while reducing transaction costs and IT overhead. The SmartNetwork also cut transaction times from 20 seconds to fewer than five seconds for authorization, the report stated.
Cybera's project management team supervised the network rollout and managed the third-party vendors involved in the complex installs. The entire solution is PCI compliant, which has helped E-Z Mart's IT staff address credit card security requirements.