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    Diebold Focuses on Convenience

    Security firm redesigns its Retail Transaction Drawer to speed up drive-through transactions.

    In its ongoing effort to help retailers speed up customer service, Diebold Inc. has launched a newly redesigned Manual Retail Transaction Drawer to dispense products to drive-through customers.

    "Diebold has completed extensive industry research to deliver a product specifically designed to meet the pharmacy's need to enhance service to patients and customers," said Bartholomew Frazzitta, vice president and general manager of the retail and physical security group at Diebold. "This new drawer is an integral part of our retail product offering. It's highly secure, and can be applied not only to pharmacies, but a variety of other retail environments.

    "The drawer can be sold as an individual component for a drive-through solution, or bundled as part of a turnkey solution for a drive-through pharmacy or other retail application."

    Compatible with other Diebold drive-up products, the new manually-operated drawer has a level one Union Label (UL) ballistic rating that increases security, and is big enough to accommodate large packages. Also included is a built-in audio system, consisting of a high-quality speaker and microphone.

    The transaction drawer is targeted at convenience store and gas station retailers as well as drug stores, mass merchandisers and supermarkets.

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