You are here
DALLAS -- 7-Eleven Inc. reached an agreement with Mahwah, N.J.-based Novadigm Inc., a provider of Internet management solutions, to implement its e-wrap technology to automate the management of server-based software that powers retail systems in its chain of 5,300 U.S. convenience stores.
Novadigm's adaptive management solution enables 7-Eleven to rapidly change software-based retail services. This means that new services, such as a sales promotions, or existing services, such as the price of gasoline in a particular region, can be deployed and changed quickly anywhere in 7-Eleven's nationwide network of 5,300 convenience stores.
In addition, Novadigm's solution is being used to manage the software driving 7-Eleven's financial service kiosks in 95 test units in Florida and Texas. 7-Eleven's virtual commerce (Vcom) Web-enabled kiosk is a focal point for a variety of financial services such as ATM transactions, check cashing and money transfers.
"Change is a way of life in convenience retailing," said Keith Morrow, vice president of information systems at 7-Eleven. "Our success depends upon our ability to anticipate and respond to change in consumer trends, economic swings and even social fads. We need our IT systems to rapidly adapt to changing conditions so that we can offer our customers timely, tailored services to meet their needs."